Service companies move faster with Forge.

See how growing HVAC operations protect revenue, improve dispatch visibility, and deliver a better customer experience.

DEMO EXAMPLES · NOT CUSTOMER TESTIMONIALS

Before-and-after call operations.

SAMPLE RESULTS

31% → 92%

Modeled live-answer rate after replacing voicemail-first intake.

SAMPLE RESULTS

18 min → <3 min

Illustrative first-response target for an after-hours service workflow.

SAMPLE RESULTS

14 calls

Example monthly recovery of qualified service opportunities.

SAMPLE RESULTS · MODELED SCENARIOS

SAMPLE RESULTS

Sample Results · A regional service desk uses Forge to cover missed calls and qualify urgent requests.

Before: 31% of calls reached voicemail

After: 92% of calls answered live

Illustrative ROI: 14 recovered opportunities / month

SAMPLE RESULTS

Sample Results · An example of coordinated after-hours routing across multiple service locations.

Before: 18-minute average first response

After: under 3-minute response target

Illustrative ROI: 22 dispatch hours redirected / month

SAMPLE RESULTS

Sample Results · A modeled scenario for a team standardizing appointment intake and escalation.

Before: incomplete intake notes

After: structured summaries on every call

Illustrative ROI: 9 additional qualified requests / month